I went into the clearance center in Westfield. The employees followed me around the entire time- I don't mind if someone greets me when I enter, but it was a bit ridiculous. I found a piece of furniture that seemed like an excellent…
In June of 08", we ordered a bedroom suite from Godbys. When the suite came in, the footboard was broken. They told us a replacement came in only to find that it have broken in shipment too. We have tried many times to get this…
Cons: Not interested in customer satisfaction.
I ordered a furniture, and was told that I would be contacted when they arrived, in 4-6 weeks. Four phone calls, 9 weeks, and several run-arounds later, I found out that the factory had shipped my furniture TWO weeks prior. Godby would…
Cons: Poor Customer Service
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