Dial One Hour

• Overview
• Reviews

• • Always On Time...Or You Don't Pay A Dime!
  • Always On Time...Or You Don't Pay A Dime!®
  • Always On Time...Or You Don't Pay A Dime!®
  • Always On Time...Or You Don't Pay A Dime!®

  Founded in 1908 as a locally owned and operated company, Dial One became an industry leader in providing the highest quality and most reliable comfort systems. Because we have always based our business principles on fast response, guaranteed parts and labor, assured comfort and 100% customer satisfaction, we are now Dial One Hour. We are excited to have become part of the One Hour Air family and even more excited about the benefits this brings to homeowners and businesses of central Indiana.
  Still locally operated by the people you have come to trust for unsurpassed service and recommendations, Dial One Hour continues to exceed customer expectations for quality, skill, and timeliness. We have over 60 industry-certified technicians and installation specialists on staff to meet your heating and cooling needs. Dial One Hour's team of highly skilled installation specialists are the finest in the industry and have installed more than 15,000 comfort systems! Remember, if you can think of a heating and cooling need, we've already come up with the best solution!
  We staff only professionally trained and industry-certified technicians and installation specialists, each of whom have completed at least 100 hours of training each year. With over 300 years of combined experience, you can be assured of the outcome-at Dial One, we have the tools to get the job done\n\nDial One provides service and installation of cooling, heating, plumbing, ventilation and related comfort systems and is proud to have earned the Trane Comfort Specialist designation. Dealers qualify for this honor on a yearly basis by meeting Trane's stringent standards for professionalism and technological expertise. When it's time to purchase a heating and air conditioning system, put your comfort in the hands of an Independent Trane Comfort Specialist dealer like Dial One.
  
  We offer a free one-year service repair guarantee. Compare that to the industry standard of 90 days, and you know you are dealing with good people. We also offer up-front pricing, so you are never overcharged and will know your exact repair costs prior to the work beginning. Once your system has been installed for one year, Dial One will return to make final efficiency and safety checks, assuring years of trouble-free operation. And during the most extreme weather conditions, Dial One guarantees to keep you comfortable or we will install a larger unit at no charge to you. We're not comfortable until you're comfortable.
  
  So exactly what kind of service does Dial One Hour provide?
  Dial One provides service and installation of cooling, heating, plumbing, ventilation and related comfort systems.
  
  So what can I expect as a Dial One Hour customer?
  Service from a national company that is aware of the expectations of today's consumers, for whom time and value are most important
  Sales and service appointments that fit YOUR schedule
  Fast response and 24-hour/7-day emergency service
  The industry's only Trust Certified service professionals
  A guarantee on parts and labor
  Expert comfort consultants who can provide you with new installation information, maintenance programs and financing options
  Blue Carpet Service. We'll treat your home with the respect it deserves
  Estimates before the work begins
  Guaranteed satisfaction

  

• Customer Reviews

  

  poor customer service

  Reviewed by kellip54
  5/10/2012
  

  We have been members of their monthly service plan for 2 1/2 years. We had never had a bad experience until recently. A tech came out for a pre-season inspection of our air conditioner and forgot to reattach part of the drain. That…

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  Very Pleased

  Reviewed by Margie1959
  9/15/2011
  

  I thought I would get a head start on preparing for winter and so I called on Dial One to come and check my furnace out and to provide a routine service. They were great - completed the service quickly and were in and out of my home…

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  Great Service

  Reviewed by Margie1959
  9/15/2011
  

  I thought I would get a head start on preparing for winter and so I called on Dial One to come and check my furnace out and to provide a routine service. They were great - completed the service quickly and were in and out of my home…

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